Updated 1/25/2021
IMPORTANT NOTICE: DISPUTES ABOUT THESE TERMS AND THE TRUBIFY APP ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED IN THE “MANDATORY ARBITRATION AND CLASS ACTION WAIVER” SECTION BELOW.
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
Welcome to Trubify. These Terms of Service (the “Terms”) are a binding agreement between you and Live Music Streaming Technology, Inc. (“Trubify”, “us”, “the Company” or "we”). Please read these Terms carefully before using Trubify’s website (http://www.trubify.com, or the “Website”), mobile application (“Trubify” or the “Application”), or associated products and services (collectively the “Services”). These Terms apply regardless of how you access the Services. As used in these Terms, "Trubify Account" means the account you have with us for the Services. “You", “artist”, “fan”, “patron”, “user” and "your" mean the person who uses or accesses the Services.
Trubify’s Privacy Policy describes Trubify’s practices regarding the collection, use, and disclosure of the information we collect from and about you when you use the Services and any affiliated apps and websites owned and operated by the Company.
This information can be found in the Privacy Policy. By accessing or using the Services, you agree to this Terms of Service and our Privacy Policy.
The Services are controlled and offered by Trubify from the United States of America. Trubify makes no representations that the Services are appropriate for use in other locations. Those who access or use the Services from other locations do so at their own risk and are responsible for compliance with local law.
About Trubify
General
Trubify is a livestreaming music app that helps artists receive appreciation from fans while finding their audiences as well as allowing fans to connect and support musicians that they like. Appreciation is received in the form of Digital Content, called TruCoins.
The Digital Content that Trubify may offer, on a promotional basis or for purchase, allows Users to express appreciation for specific Users using the Tip feature on the Trubify Services in addition to TruCoins redeemed from views of livestreams and archive streams.
Users acknowledge that Digital Content given to another User in the form of a tip is a gift of appreciation and in no way entitles the tipper to any goods or services from the artist or tipped User.
Your use of Digital Content is subject to Trubify’s Terms of Service, which may be amended without notice by Trubify.
Your Digital Content will remain in your Trubify Account until you redeem any or all of your TruCoins from your Trubify Account using the Withdraw feature. TruCoins may be redeemed for a cash value which may be transferred to your PayPal account by using the Trubify Withdraw feature. We will generally transfer the requested transfer from your Trubify Account to your PayPal account within fifteen (15) Business Days of when we receive your request. It is important for you to know the amount of available balance in your Trubify Account before instructing us to transfer the requested amount from your Trubify Account to your PayPal account. If you do not have a sufficient available balance in your Trubify Account to cover the amount of the requested transfer, your request for the transfer will be declined. We may also transfer from your Trubify Account to your PayPal account without notice to you upon the closure of your Trubify Account as described below and at any time if required by applicable law or if we, in our sole discretion, suspect the Services are being used for illicit purposes or otherwise in violation of these Terms.
Trubify is not a financial adviser, and the Services are not intended to provide financial advice. We are not responsible for ensuring your Account has a sufficient balance for your needs, purposes, or transactions. We do not make any representations, warranties, or guarantees of any kind that the Services are appropriate for you. Before using the Services, you should consider obtaining additional information and advice from a financial adviser.
Your Content and Conduct
Uploading Content
If you have a Trubify Account, you may be able to livestream or upload Content to the Service. You may use your content to promote your music business or music-related artistic enterprise. If you choose to upload Content, you must not submit to the Service any content that does not comply with this Agreement (including the Trubify Community Guidelines) or the law. For example, the Content you submit must not include third-party intellectual property (such as copyrighted material) unless you have permission from that party or are otherwise legally entitled to do so. You are legally responsible for the Content you submit to the Service.
We may use automated or manual systems that analyze your Content to help detect infringement and abuse, such as spam, malware, and illegal content.
Rights you Grant
You retain ownership rights in your Content. However, we do require you to grant certain rights to Trubify and other Users of the Service, as described below.
License to Trubify
By providing Content to the Service, you grant, to Trubify, a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use that Content (including to reproduce, distribute, prepare derivative works, display and perform it) in connection with the Service and Trubify’s (and its successors' and Affiliates') business, including for the purpose of promoting and redistributing part or all of the Service.
License to Other Users
You also grant each other user of the Service a worldwide, non-exclusive, royalty-free license to access your Content through the Service, and to use that Content, including to record, reproduce, distribute, prepare derivative works, display, and perform it, only as enabled by a feature of the Service (such as video playback or embeds). For clarity, this license does not grant any rights or permissions for a user to make use of your Content independent of the Service.
Duration of License
The licenses granted by you continue for a commercially reasonable period of time after you remove or delete your Content from the Service. You understand and agree, however, that Trubify may retain, but not display, distribute, or perform, server copies of your videos that have been removed or deleted.
Removing Your Content
You may remove your Content from the Service at any time. You must remove your Content if you no longer have the rights required by these terms.
Removal of Content By Trubify
If we reasonably believe that any Content is in breach of this Agreement or may cause harm to Trubify, our Users, or third parties, we may remove or take down that Content at our discretion.
Copyright Protection
To the best of our ability, Trubify tries to protect copyright holders’ intellectual property within our site, application, and services. If you believe your copyright has been infringed upon within the Service, please report the stream using the report feature and send us a notice.
We respond to notices of alleged copyright infringement and reserve the right to remove Content, suspend Accounts, or terminate Accounts as we see fit.
Account Suspension & Termination
Terminations by You
You may close your Account at any time. To close your Account please use the “Delete my account” feature or contact Customer Support. User acknowledges that Trubify has no duty to maintain or provide to user any content that was created, viewed, or posted by User before or after deleting the Account.
Users cannot close an Account with an account balance. If you want to close your Account with an account balance under the withdrawal limit you can forfeit your coins or gift them to other Users. If you want to close your Account with an account balance above the withdrawal limit, you can withdraw your balance to your PayPal account or gift your balance to another artist before closing the Account.
Terminations and Suspensions by Trubify for Cause
Trubify may suspend or terminate your access to all or part of the Service if you materially or repeatedly breach this Agreement, we are required to do so to comply with a legal requirement or a court order, or we believe there has been conduct that creates (or could create) liability or harm to any user, other third party, Trubify or our Affiliates.
Terminations by Trubify for Service Changes
Trubify may terminate your access to all or part of the Service if Trubify believes, in its sole discretion, that provision of the Service to you is no longer commercially viable.
Effect of Account Suspension or Termination
If your Trubify Account is terminated or your Trubify Account’s access to the Service is restricted, you may continue using certain aspects of the Service (such as viewing only) without an Account, and this Agreement will continue to apply to such use. If you believe your Trubify Account has been terminated in error, you can appeal by contacting Customer Support.
Banking
Trubify is not a bank. Trubify is not acting as a trustee, fiduciary or escrow with respect to your Trubify Account balance.
You are responsible for ensuring your Account has a sufficient balance for your needs, purposes, or transactions and Trubify makes no guarantees or representations that your portion of the Trubify Account will grow to a specific amount or that the Services are appropriate for you and your financial situation. By using the Services provided by Trubify, you represent and warrant that you will safeguard your Account information and will supervise and be completely responsible for any use of your Account by you and anyone other than you.
Your Trubify Account can only be linked with one PayPal account at any given point in time. More than one PayPal account can be linked to a Trubify Account, but a PayPal account can only be linked to one Trubify Account. You must own or be an authorized user of the linked PayPal account. Subject to change by Trubify without notice, all available user balances, including, but not limited to, tips, or rewards for livestream and archived views, and other Digital Content, will be held in the Trubify Account for a period of one (1) year from the date of receiving the Digital Content or until you choose to withdraw some or all of your Trubify Account balance, whichever occurs first.
Changes To The Services & Terms
Trubify is constantly evolving to provide the best possible experience for all of our customers. We reserve the right to change and/or improve the features and functionality of the Services at any time and at our sole discretion. This includes adding, modifying or removing specific features and functionality of the Services. Additionally, we reserve the right to suspend or stop the Services altogether.
We may, from time to time, modify these Terms. Please check this page periodically for updates. Any changes will be posted on the Website. If you do not agree to, or cannot comply with, the modified Terms, you must stop using the Services. The updated Terms will take effect after their posting and will apply on a going-forward basis, unless otherwise provided in a notice to you, and except as provided in the Mandatory Arbitration and Class Action Waiver section of these Terms. Your continued use of the Services after any such update constitutes your binding acceptance of such changes.
User Content And Conduct; Community Guidelines
Age Restrictions
If you are under 13, you may not register and/or use the Services. Use by persons under the age of 13 is strictly prohibited. If you believe a child under 13 has registered an Account with us, please contact us immediately at support@trubify.com so that we may promptly disable such Account.
By registering and/or using the Services, you represent and warrant that you are at least 13 years old and that you have the right, authority and capacity to enter into and abide by the terms and conditions of this Agreement. You may not allow other persons to use your User Account, and you agree that you are the sole authorized user of your Account.
Authorization to Retrieve and Use Information You Provide
By providing information about yourself, including usernames, passwords, PINs, log-in information, and other content through the Services (“Data Retrieval Information"), you are licensing such Data Retrieval Information to Trubify for the purpose of providing the Services. You represent that you are entitled to provide the Data Retrieval Information to Trubify to use for the purpose of providing the Services, without any obligation by Trubify to pay any fees or be subject to any restrictions or limitations. You hereby authorize and permit Trubify to use and store the Data Retrieval Information for the purpose of providing the Services, including configuring the Services to be compatible with third-party websites that enable Trubify to provide the Services. Trubify will store Data Retrieval information in encrypted form.
Where available, the Services may access and retrieve, or enable you to initiate access to and retrieval of, account information and other financial data and documents for the purpose of using the Services (“Account Information”) from online accounts at third parties identified by you, including financial institutions, investing platforms, payroll providers, and tax preparation platforms, among others, in accordance with our Privacy Policy. By using the Services, you authorize access to and retrieval of credit documentation and information for verifying and/or re-verifying your identity, assets, income, and employment. When available, such information may be pre-populated in the Services. By using the Services, you expressly authorize Trubify to access, retrieve, and transmit Account Information as part of the Services, on your behalf, and as your agent.
As part of these Terms and solely for the purpose of providing the Services, you grant Trubify a limited power of attorney, and appoint Trubify as your attorney-in-fact and agent, to access third-party websites, use Data Retrieval Information you provide, and retrieve Account Information, with the full power and authority to do and perform each task necessary in connection with such activities as you could do in person. YOU ACKNOWLEDGE AND AGREE THAT WHEN TRUBIFY IS ACCESSING AND RETRIEVING ACCOUNT INFORMATION FROM THIRD-PARTY WEBSITES, TRUBIFY IS ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF THE THIRD PARTY THAT OPERATES THE THIRD-PARTY WEBSITE. Trubify cannot always foresee or anticipate technical or other difficulties that may result in failure to obtain data or in loss of data. Further, Trubify does not assume responsibility for the timeliness, accuracy, deletion, or non-delivery of, or failure to store, any data.
You represent and warrant that you have all rights to the Data Retrieval and Account Information that you provide to us via the Services. You are responsible for the accuracy and completeness of the Data Retrieval and Account Information you provide through the Services. You, and not Trubify, are liable in the event that such Data Retrieval and/or Account Information is not accurate or complete. You agree that you will indemnify, defend, and hold harmless Trubify for all claims resulting from Data Retrieval and/or Account Information that you provide us. We reserve the right, at our own expense, to assume the exclusive defense and control of such disputes, and in any event you will cooperate with us in asserting any available defenses.
Account Ownership & Responsibilities
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access and use the Services only for your own internal, personal, or non-commercial use, and only in a manner that complies with all local, state, national, and foreign laws, treaties, regulations, and other legal requirements that apply to you or your use of the Services, including those relating to data security and data privacy. If your use of the Services is prohibited by applicable law, then you do not have authorization to use the Services. Trubify is not responsible for unlawful uses of Trubify.
In addition to the other requirements listed throughout these Terms, in order to use the Services, you must: (a) register with us on the Trubify Application or Website; (b) must be located in North America; and (c) provide all information requested by us, such as your name, email address, mobile device number, Data Retrieval and Account Information, and such other information as we may request from time to time (collectively, "User Information").
Each Trubify user may establish, maintain, use and control only one Trubify Account. For avoidance of doubt, users may not "co-own" or “co-operate” Trubify Accounts. Only one unique Trubify Account may be concurrently associated with one unique device at any given time. Only one unique device may be concurrently associated with one unique Trubify Account at any given time. In the event Trubify determines that a user has established, owned, maintained, used or controlled more than one Trubify Account, or more than one user has used a Trubify Account, in addition to any other rights defined by Trubify, Trubify reserves the right to suspend or terminate any or all such Trubify Accounts and withhold or revoke any Digital Content received or redeemed through the Application associated with those Accounts.
You are solely responsible for any and all activity that occurs through your Account and you agree not to sell, transfer, license or assign your Account, followers, username, or any Account rights. Trubify strictly prohibits the creation of Accounts for anyone other than yourself or your legal entity.
Additionally, you represent that all information you will provide or have provided to Trubify upon registration and at all other times will be true, accurate, current and complete and you agree to update your User Information as necessary to maintain its validity.
You must keep your User Information current with us. In order to ensure that we are able to provide all records, notices, statements, communications, and other items for all Services provided to you under these Terms and in connection with your relationship with us, to you electronically, you must notify us of any change in your email address and your mobile device number or other text message address.
Use of the Services may be available through a compatible mobile device with internet access and require certain software. You agree that you are solely responsible for these requirements, including any applicable changes, updates, and fees associated with them, as well as for complying with the terms of your mobile device and telecommunications provider. Trubify MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY, OR IMPLIED AS TO (A) THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER OR ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION; (B) ANY LOSS, DAMAGE, OR SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND (C) ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS, OR SETTINGS IN CONNECTION WITH THE SERVICES.
TruCoins
Digital Content has no monetary value, meaning has no cash value or equivalent, and does not constitute currency or property of any type. Digital Content may not be sold or transferred to third parties, including other Users, may not be used outside the Trubify Services, and may not be exchanged for cash or for any other goods or services. Users have no property, proprietary, intellectual property, ownership, or monetary interest in promotional or purchased Digital Content, which remains Trubify’s Digital Content subject to the Terms of Service. Except as required by applicable law in your jurisdiction, Digital Content is non-refundable. Users may not obtain a refund for TruCoins that are used or redeemed for Tips. TruCoins that have been used or redeemed will not be returned. You may not purchase, sell, barter, or trade any Digital Content, or offer to purchase, sell, or trade any Digital Content (including for money or any other consideration or items of value whether inside or outside of the Trubify Services). Trubify and Users recognize that any such attempted transfer will be null and void.
Although Trubify may share revenue generated from the sale of Digital Content with a User receiving the Digital Content, subject to the agreement solely between Trubify and the User, Digital Content is not intended to be used as a means to provide compensation or financial support to the User, and Trubify makes no assurances to any User that any User receiving Digital Content will receive a financial benefit.
Trubify does not guarantee that Digital Content will be available at all times or at any given time. Trubify does not guarantee that we will continue to offer Digital Content for any particular length of time. Trubify may modify Digital Content at our sole discretion, and such modifications may make Digital Content more or less common, desirable, effective, or functional. Trubify may immediately suspend or terminate Digital Content for any or no reason, in our sole discretion, and without advance notice or liability. Trubify may adjust the value of TruCoins and restrict any TruCoin redemption at any time, even though such changes may affect the utility of Digital Content. Users should not rely upon the continued availability of any TruCoins.
Trubify reserves the right to change and update our inventory of Digital Content without notice. Trubify reserves all rights, title, and interest in Digital Content and Digital Content inventories, and all associated copyrights, trademarks, and other intellectual property rights therein. Except as required by applicable law, any unused Digital Content inventory will be forfeited to Trubify upon termination of your Trubify Account.
Trubify allows Users to replenish their available TruCoins via In-App-Purchases. Trubify reserves the right to discontinue or modify (including changing the price of TruCoins bundles) of such a program at any time. If we do so, we will provide notice of such discontinuance or modification to the new terms (including a price change) that will take effect at the time of your next In-App-Purchase.
Trubify reserves the right to deactivate any User from any Trubify Services for any reason or no reason. Once a User has been deactivated, any Digital Content accumulated by that User will be forfeited after one (1) year from the date of deactivation and may not be reinstated unless required by law.
Trubify Users can also receive Digital Content for Livestream TruView and Archive TruView. A Livestream TruView or an Archived TruView is defined as a view by a unique user who watches more than one (1) continuous minute of a livestream or archive performance. This Digital Content will accumulate in the User’s Accounts and will be able to be withdrawn when the user meets the requirements listed in the Account Balance section of these Terms.
Account Status
Subject to change by Trubify without notice, an “active” Trubify Account is defined as a Trubify Account with an Account balance greater than one (1) TruCoin or one that has accessed the Services within the last 365 days. An “inactive” Trubify Account is defined as a Trubify Account that has not accessed the Services for a consecutive period of 365 days, or has a Trubify Account balance of zero (0) TruCoins. Trubify reserves the right to suspend without warning any Account which has been deemed “inactive”.
Account Balance
All Digital Content received via the Services provided by Trubify shall remain the property of Trubify until said Digital Content is redeemed via an active Trubify Account which also has a linked PayPal account. An active Trubify Account is defined under the “Account Status” section of the Terms of Service. Your withdrawable balance must be greater than a redeemable value of $100 in order to initiate a withdrawal. You must agree to and comply with the PayPal Terms of Service before utilizing this feature. You are solely responsible for fees that PayPal may apply to the movement of requested transfer into and out of your Account.
These requirements must be met to claim any TruCoins or other Digital Content obtained via the Services provided by Trubify. Any other form of deposits and/or withdrawals, including but not limited to, checks, e-checks, gift cards, credits, cryptocurrencies, or any financial institution that is not PayPal, are not available at this time. The minimum withdrawal amount per day is a redeemable value of $100 and the maximum withdrawal amount per day is a redeemable value $500. Subject to change by Trubify without notice, all balances will be held for a period of one (1) year in an inactive user’s Trubify Account. If User has been inactive for one (1) year or greater, User forfeits their right to claim any Digital Content, including but not limited to any TruCoins, obtained via the Services provided by Trubify.
Prohibited Conduct
You are solely responsible for determining the balance maintained in your Trubify Account is accurate and acceptable to you. We are not responsible for any third-party fees that may be incurred as a result of using the Services, including, but not limited to, third-party fees incurred as a result of maintaining an insufficient balance in your Account.
You agree not to authorize any other person or entity to use your user name and login or mobile device to access the Services. You are solely responsible for the maintenance, confidentiality, and security of your username, login, and other User information. Except as otherwise required by applicable law, you are responsible for all transactions and other activities authorized or performed using your username and login or mobile device, whether authorized or unauthorized by you. Except as otherwise expressly stated in these Terms or required by applicable law, we are not responsible for any losses arising out of the loss or theft of your User Information or your mobile device or from unauthorized or fraudulent transactions associated with your PayPal Account or your Trubify Account. If you suspect or become aware of any unauthorized activity or access to your username, login, or mobile device, you must contact us immediately at support@trubify.com.
The Services may permit you to submit content, send emails and other communications, and provide other information for publication or distribution to third parties (collectively, "User Content").
You may not post any prohibited content, including but not limited to, pictures, videos, comments, or links of violent, discriminatory, unlawful, infringing, hateful, sexually explicit or pornographic content via the Services. Prohibited content will be determined by Trubify at Trubify’s sole discretion.
You may not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities and you must not post private or confidential information in User Content via the Services, including, without limitation, your or any other person's credit card information, social security or other personal identification, non-public phone numbers or email addresses.
You may not use the Services for any illegal or unauthorized purpose. You agree to comply with all laws, rules and regulations (i.e. federal, state, local and provincial) applicable to your use of the Services and your User Content, including but not limited to, copyright laws.
You may not change, modify, adapt or alter the Services or change, modify or alter another website so as to falsely imply that it is associated with the Services or Trubify.
You agree that you will not solicit, collect or otherwise use the login credentials of other Trubify Users.
You must not interfere or disrupt the Services or servers or networks connected to the Services, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature. You may not inject content or code or otherwise alter or interfere with the way any Trubify screen or page is rendered or displayed in a user's browser or device.
You understand and agree that Trubify cannot and will not be responsible for the Content posted on the Services and you use the Services at your own risk. If you violate the letter or spirit of these Terms, or otherwise create risk or possible legal exposure for Trubify, we can stop providing all or part of the Services to you without warning or notice.
Chargebacks
Trubify reserves the right to freeze Accounts that have balances that have been charged back or refunded. A chargeback is a forced transaction reversal initiated by a bank. Chargebacks occur when a bank settles a debt due to loss on a fraudulent or disputed transaction. Trubify is not responsible for any third-party fees that may be incurred as a result of using the Services, including, but not limited to, third-party fees incurred as a result of maintaining insufficient balances in your Account. Trubify is not responsible for any losses due to third-party fees incurred as a result of accessing the Services offered by Trubify.
Attempts to access balances that have been charged back or refunded may be suspended if Trubify deems these transfers to be illegitimate or fraudulent.
User Account Termination
We reserve the right to modify or terminate the Services or your access to the Services for any reason, without notice, at any time, and without liability to you. You can deactivate your Trubify Account by contacting support@trubify.com. If we terminate your access to the Services or deactivate your Account, your Account history will no longer be accessible through your Account, but an anonymized version of those materials and data may persist and appear within the Services as required by law.
Upon termination, all licenses and other rights granted to you in these Terms will immediately cease. Users with terminated Accounts will not be able to reinstate their Account.
Trubify Proprietary Content
We offer the Services and the features, information, materials, and content provided and depicted through the Services (collectively, "Trubify Content") solely for your personal use for the purposes described therein and in these Terms. Any and all other uses are prohibited. You may not restrict or inhibit any other person from using or enjoying the Services or Trubify Content.
Trubify Content is protected by copyright, trademark, patent, trade secret and other laws, and, as between you and Trubify, Trubify owns and retains all rights in the Trubify Content and the Service, with the exception of content that Trubify has licensed from third parties, which is owned by those third parties. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Trubify Content. You may not adapt or use otherwise any name, mark or logo that is identical, or confusingly similar to any of our trademarks, service marks and logos. You must avoid any action or omission which may dilute, or tarnish our goodwill.
Unless otherwise expressly permitted in the Terms, you may not copy, distribute, display or perform publicly, sublicense, decompile, disassemble, reduce to human readable form, execute publicly, make available to the public, adapt, make commercial use, process, compile, translate, sell, lend, rent, reverse engineer, combine with other software, modify or create derivative works of any of the Trubify Content, either by yourself or by a third party on your behalf, in any way or by any means, including, but not limited to electronic, mechanical or optical means, without prior written authorization from the Company.
The Trubify name and logo are trademarks of Trubify, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Trubify. In addition, all page headers, custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of Trubify, and may not be copied, imitated or used, in whole or in part, without prior written permission from Trubify.
Taxes
You are responsible for any applicable taxes associated with income you generate via the Services. All payments from us to you in relation to the Services will be treated as inclusive of tax (when applicable) and will not be adjusted.
In order to comply with all tax authorities, Trubify reserves the right to disclose revenue information to said authorities when applicable. In addition, we may be required to send Users a 1099K form or other applicable tax documents. The filing of these tax forms is the sole responsibility of you, the end user. You agree to absolve Trubify of responsibility for any related filing fees you may incur (for example, you being charged a penalty for failing to file said tax forms in a timely manner). Upon redeeming $500 of earned income from Trubify, Trubify may require you to complete and submit applicable tax documents such as a W-9 tax form. Trubify may withhold balances until a W-9 form has been submitted and verified.
Advertisements And Promotions
The Services may be partially supported by advertising revenue and may display advertisements and promotions. You agree that Trubify may place such advertising and promotions on the Service or on, about, or in conjunction with your Content. The manner, mode and extent of such advertising and promotions are subject to change without specific notice to you. Trubify is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of third-party advertisers on the Services.
Service Availability
Although it is the intention of Trubify for the Services to be available as much as possible, there will be occasions when the Services may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. Trubify is not responsible for any losses or damages as a result to loss of Service.
Indemnification
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD TRUBIFY AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, SHAREHOLDERS, OR REPRESENTATIVES (AND ALL SUCCESSORS AND ASSIGNS OF ANY OF THE FOREGOING), HARMLESS FROM AND AGAINST ANY CLAIM OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS' FEES AND DISBURSEMENTS, MADE IN CONNECTION WITH OR ARISING OUT OF YOUR VIOLATION OF THESE TERMS OR OUR PRIVACY POLICY, AND/OR YOUR SUBMISSION, POSTING, OR TRANSMISSION OF CONTENT TO THE SERVICES. WE RESERVE THE RIGHT, AT OUR OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF SUCH DISPUTES, AND IN ANY EVENT YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES.
Assignment
You may not transfer, assign, or delegate these Terms or your rights or obligations hereunder or your Trubify Account in any way (by operation of law or otherwise) without our prior written consent. To the extent permitted by applicable law, we may transfer, assign, or delegate these Terms and our rights and obligations hereunder without your consent.
Legal Compliance
You acknowledge, consent, and agree that Trubify may access, preserve, and disclose content you provide us if required to do so by law or in a good faith belief that such access, preservation, or disclosure is permitted by our Privacy Policy or reasonably necessary or appropriate for any of the following reasons: (1) to comply with legal process (e.g., a subpoena, court order, or warrant); (2) to enforce these Terms; (3) to respond to claims that any content violates the rights of third parties; (4) to protect the rights, property, or personal safety of Trubify, its agents and affiliates, its Users, and the public; or (5) to address your requests.
Disclaimers
Trubify does not provide music services, and Trubify is not a music for hire app. It is up to the Musician to decide whether or not to perform to audiences through the platform and it is up to the Fans or Users to decide whether or not to pay for any of the Services. We cannot ensure that an Artist or Fan will complete an arranged performance or requested song. Trubify has no control over the Artists’ schedules or performances.
Disclaimer Of Representations And Warranties
YOU AGREE THAT YOUR USE OF THE TRUBIFY SITE, APPLICATION, AND SERVICES IS AT YOUR OWN RISK. EFFORTS BY TRUBIFY TO MODIFY THE SITE OR APPLICATION SHALL NOT BE DEEMED A WAIVER OF THESE LIMITATIONS. THE SITE AND APPLICATION, INCLUDING ALL CONTENT, INFORMATION OR SERVICES PROVIDED THROUGH, OR IN CONJUNCTION WITH, THE SITE AND APPLICATION, ARE PROVIDED "AS IS."
WE DISCLAIM ALL WARRANTIES AND REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO TRUBIFY AND THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, (2) OF INFORMATIONAL CONTENT OR ACCURACY, (3) OF NON-INFRINGEMENT, (4) OF PERFORMANCE, (5) OF TITLE, (6) THAT THE SITE AND APPLICATION WILL OPERATE IN AN ERROR FREE, TIMELY, SECURE, OR UNINTERRUPTED MANNER, IS CURRENT AND UP TO DATE AND ACCURATELY DESCRIBES TRUBIFY’S PRODUCTS AND SERVICES, OR IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, (7) THAT ANY DEFECTS OR ERRORS IN THE SITE AND APPLICATION WILL BE CORRECTED, OR (8) THAT THE SITE OR APPLICATION IS COMPATIBLE WITH ANY PARTICULAR HARDWARE OR SOFTWARE PLATFORM.
Disclaimer Of Liability
IN NO EVENT SHALL TRUBIFY OR ITS OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, REPRESENTATIVES, INTERNAL OPERATING UNITS, AFFILIATES, SUBSIDIARIES, SUBLICENSEES, SUCCESSORS AND ASSIGNS, INDEPENDENT CONTRACTORS, AND RELATED PARTIES (COLLECTIVELY, WITH LIVE MUSIC STREAMING TECHNOLOGY, INC., THE “TRUBIFY ENTITIES”) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA, INTERRUPTION OF BUSINESS, OR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE OR WITH THE DELAY OR INABILITY TO USE SAME, OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE SITE, OR FOR ANY INFORMATION, PRODUCTS, AND SERVICES OBTAINED THROUGH OR VIEWED ON THE SITE AND APPLICATION, OR OTHERWISE ARISING OUT OF THE USE OF SAME, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, REGULATION, COMMON LAW PRECEDENT OR OTHERWISE, EVEN IF TRUBIFY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES AND EVEN IF SUCH DAMAGES RESULT FROM TRUBIFY’S NEGLIGENCE OR GROSS NEGLIGENCE.
BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, LIABILITY OF TRUBIFY ENTITIES SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. ADDITIONAL DISCLAIMERS APPEAR WITHIN THE BODY OF THE SITE AND ARE INCORPORATED HEREIN BY REFERENCE. TO THE EXTENT ANY SUCH DISCLAIMERS PLACE GREATER RESTRICTIONS ON YOUR USE OF THE SITE OR THE MATERIAL CONTAINED THEREIN, SUCH GREATER RESTRICTIONS SHALL APPLY. THIS LIMITATION OF LIABILITY SHALL APPLY TO THIRD PARTY CLAIMS AS WELL AS CLAIMS BETWEEN THE PARTIES.
IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. IF YOU ARE A NEW JERSEY RESIDENT, OR A RESIDENT OF ANOTHER STATE THAT PERMITS THE EXCLUSION OF THESE WARRANTIES AND LIABILITIES, THEN THE ABOVE LIMITATIONS SPECIFICALLY DO APPLY TO YOU.
Governing Law
Except as provided specifically in the Copyright Policy, the Terms and your use of Trubify will be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice of law or conflict of law rules or provisions, whether Federal, or of any other jurisdiction, which would result in the application of the laws of a jurisdiction other than the State of California.
MANDATORY ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Application. You and Trubify agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section 15 is intended to be interpreted broadly and governs any and all disputes between us including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
Initial Dispute Resolution. Most disputes can be resolved without resort to arbitration. If you have any dispute with us, you agree that before taking any formal action, you will contact us at support@trubify.com and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an Account). Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with Trubify, and good faith negotiations shall be a condition to either party initiating a lawsuit or arbitration.
Binding Arbitration. If the parties do not reach an agreed-upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the Initial Dispute Resolution provision above, then either party may initiate binding arbitration as the sole means to resolve claims, (except as provided in subsection (g) below) subject to the terms set forth below. Specifically, all claims arising out of or relating to these Terms (including the Terms’ formation, performance, and breach), the parties' relationship with each other, and/or your use of the Services shall be finally settled by binding arbitration administered by JAMS in accordance with the JAMS Streamlined Arbitration Procedure Rules for claims that do not exceed $250,000 and the JAMS Comprehensive Arbitration Rules and Procedures for claims exceeding $250,000 in effect at the time the arbitration is initiated, excluding any rules or procedures governing or permitting class actions.
Arbitrator’s Powers. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms including but not limited to any claim that all or any part of these Terms is void or voidable, whether a claim is subject to arbitration, or the question of waiver by litigation conduct. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator's award shall be written and shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
Filing a Demand. To start an arbitration, you must do the following: (a) Write a Demand for Arbitration that includes a description of the claim and the amount of damages you seek to recover (you may find a copy of a Demand for Arbitration at www.jamsadr.com); (b) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to JAMS, Two Embarcadero Center, Suite 1500, San Francisco California 94111; and (c) Send one copy of the Demand for Arbitration to us at: Live Music Streaming Technology, Inc., 3001 Red Hill Ave, Building 3, Suite 210, Costa Mesa, CA, 92626
To the extent the filing fee for the arbitration exceeds the cost of filing a lawsuit, Trubify will pay the additional cost. If the arbitrator finds the arbitration to be non-frivolous, Trubify will pay the fees invoiced by JAMS, including filing fees and arbitrator and hearing expenses. You are responsible for your own attorneys' fees unless the arbitration rules and/or applicable law provide otherwise.
The parties understand that, absent this mandatory arbitration provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. Arbitration may take place in the county where you reside at the time of filing, unless you and we both agree to another location or telephonic arbitration.
Class Action Waiver. The parties further agree that the arbitration shall be conducted in the party’s respective individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND TRUBIFY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions set forth above shall be deemed null and void in their entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Exception: Litigation of Intellectual Property and Small Claims Court Claims. Notwithstanding the parties' decision to resolve all disputes through arbitration, either party may bring enforcement actions, validity determinations or claims arising from or relating to theft, piracy or unauthorized use of intellectual property in state or federal court or in the U.S. Patent and Trademark Office to protect its intellectual property rights ("intellectual property rights" means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
30-Day Right to Opt Out. You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt out Live Music Streaming Technology, Inc., 3001 Red Hill Ave, , Building 3, Suite 210, Costa Mesa, CA, 92626, Attn: Arbitration Opt-Out. The notice must be sent within thirty (30) days of your first use of the Services. Otherwise you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of these arbitration provisions, Trubify also will not be bound by them.
Changes to This Section. Trubify will provide thirty (30) days' notice of any changes to this section by posting on the Website. Amendments will become effective thirty (30) days after they are posted on the Website or sent to you by email. Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled Mandatory Arbitration and Class Action Waiver, and the court or arbitrator shall apply the first Mandatory Arbitration and Class Action Waiver section in existence after you began using the Services.
Survival. This Mandatory Arbitration and Class Action Waiver section shall survive any termination of your use of the Services.
Copyright Infringement
Trubify respects the rights of all copyright holders and in this regard, Trubify has adopted and implemented a policy that provides for the termination in appropriate circumstances of Users and Account holders who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Trubify’s Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Information reasonably sufficient to permit us to contact the complaining party;
A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
For copyright inquiries under the Digital Millennium Copyright Act please contact:
3001 Red Hill Ave
Building 3, Suite 210
Costa Mesa, CA, 92626
Phone: 9494846641
Email: hello@trubify.com
Miscellaneous
These Terms of Service and any operating rules for the Services established by Trubify constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. The provisions of these Terms of Service are for the benefit of Trubify, its parent, subsidiaries, other affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf. You are also subject to United States export controls and are responsible for any violations of United States embargoes or other federal rules and regulations restricting exports. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If any part of these Term is found by a court of competent jurisdiction to be invalid or unenforceable, it will be replaced with language reflecting the original purpose in a valid and enforceable manner. The enforceable sections of these Terms of Service will remain binding upon the parties. The section headings used herein are for convenience only and shall not be given any legal import.
Neither Trubify nor you shall be liable for damages or for delays or failures in performance resulting from acts or occurrences beyond their reasonable control, including, without limitation: fire, lightning, explosion, power surge or failure, water, acts of God, war, terrorism, revolution, civil commotion or acts of civil or military authorities or public enemies: any law, order, regulation, ordinance, or requirement of any government or legal body or any representative of any such government or legal body; or labor unrest, including without limitation, strikes, slowdowns, picketing, or boycotts; inability to secure raw materials, transportation facilities, fuel or energy shortages, or acts or omissions of other common carriers.
Trubify Contact Information
If you have any questions, comments, or concerns regarding these Terms or the Services, please contact us at support@trubify.com or Live Music Streaming Technology, Inc., 3001 Red Hill Ave, Building 3, Suite 210, Costa Mesa, CA, 92626.